How to Navigate Smishing

Have you ever received a suspicious text message? Well, you could’ve been a victim to “smishing”.

What is “Smishing”?

Smishing targets individuals through SMS (short message service). It is a combination of “SMS” and “phishing”. In a smishing attack, cybercriminals can send deceptive text messages to mislead victims into sharing personal/financial information, clicking on malicious links, or downloading harmful software. These messages often appear to be from trusted sources and use tactics to create a sense of urgency, curiosity or fear to manipulate the recipient. Smishing can lead to data theft, financial fraud, malware installation, and other malicious outcomes.

There are 3 types of smishing attacks: 

  1. Credential phishing – Trying to steal login credentials
  2. Malware distribution – Luring victims to download malicious apps/software
  3. Financial fraud – Tricking victims into sharing banking/payment info
 

How is this different from phishing and vishing? 

Smishing

  • Delivery method: SMS/text messages
  • Example: A text message asking recipient to click a link to verify a suspicious bank transaction.
 

Phishing

  • Delivery method: Primarily through email but it can also include websites and social media.
  • Example: An email asking the user to reset their passwords due to a security breach, leading to a fake login page.
 

Vishing (Voice phishing) 

  • Delivery method: Phone calls 
  • Example: A fraudulent call from someone falsely claiming to be from the IRS, demanding immediate payment of back taxes and threatening legal consequences. 
 

 How to Identify and Prevent Smishingas an individual:

  • Be cautious of any unsolicited texts, especially those with hyperlinks or requests for sensitive info.
  • Avoid unknown numbers or numbers you do not recognize
  • Verify the sender before taking any action (ask HR to confirm sender’s number, send a direct message on Slack, Teams, or LinkedIn to the individual to confirm the request)
  • Do not send over personal or financial information over text messages
 

We highly recommend organizations to implement cybersecurity measures such as SMS filtering, multifactor authentication (MFA), and anti-phishing tools. Simulating smishing tests can provide awareness across the team and establish a reporting protocol.

MFA:

  • 1Password
  • Google Authenticator

 

User Education and Awareness Training

  • KnowBe4
  • Hook Security

 

Reach out to learn more about what you can do to protect your private information.

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