Fractional IT for fast-growing companies
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Network Right runs managed IT for San Francisco companies from its office at 333 Bryant St in SoMa, starting at $120 per user per month. Every client gets a dedicated IT consultant, a US-based help desk, onsite visits, network and device management, and security built to pass SOC 2. Clients rate the service 4.95/5 on NPS and stay an average of 5+ years.
Network Right is a San Francisco managed IT services provider built for startups and scale-ups. The team works out of 333 Bryant St #250 in SoMa and runs IT end to end: help desk, onsite support, networks, laptops, SaaS administration and security. One named consultant learns your stack and stays with you.
Most SF companies reach the same point. The first 20 hires ran on a founder's Google Workspace admin login. By 50 people, onboarding takes two days, nobody is sure who still has Salesforce access, and an enterprise customer wants a SOC 2 report before signing.
That is when managed IT pays for itself. Network Right's published results:
Client logos include Discord, Okta, Pinterest, Palantir, Eventbrite, Hightouch and Cognition. Robin Spencer, COO of Clearbit, put it this way in the Clearbit customer story: "Network Right anticipates every issue and responds quickly, effectively, and professionally to every request or problem."
Network Right's managed IT in San Francisco covers six areas under one monthly fee: help desk, onsite support, networking, security, device management and SaaS administration. The Start-up plan includes all six at $120 per user per month. Scale-up, at $170, adds advanced networking, advanced security and AI readiness.
Need only break-fix help and ad hoc desk-side visits for now? Our page on on-site IT support in San Francisco covers that lighter option.
Later, teams notice what stops happening. Offboarding happens the same afternoon. Laptops arrive encrypted and enrolled. Wi-Fi in the big conference room stops dropping calls at 10 a.m.
Network Right covers every San Francisco neighborhood from its SoMa office, with the densest client base in SoMa, the Financial District and Mission Bay. Onsite visits are scheduled by the week or dispatched same day for outages. Response times below come from Network Right's own service data.
Moving offices inside the city is its own project. Circuits from AT&T or Comcast Business can take weeks to install, and a building's freight elevator schedule decides your move date more than your lease does. That is why we recommend starting IT office relocation planning 60 to 90 days before move-in.
Network Right matches its managed IT to your funding stage. A 12-person seed company needs clean identity and laptops. A 250-person Series C company needs audit evidence, a network that survives a floor expansion and someone who can speak to the board about risk. The table shows what changes at each stage.
Headcounts are typical, not rules. For more on how we support early teams, see our IT support for startups by funding stage.
If you already employ an IT lead, you do not need to replace them. Many SF scale-ups keep one internal owner and hand Network Right the help desk, onsite work and projects. That model is co-managed IT support, and it is often the cheapest way to add capacity without a second hire.
San Francisco buyers ask for a SOC 2 report earlier than buyers in most cities, often before a startup reaches 50 people. Network Right builds the IT controls auditors test (MFA, device encryption, access reviews, offboarding evidence, patching) into the managed service, so the evidence exists before the auditor asks.
SOC 2 is an attestation defined by the AICPA against its Trust Services Criteria. Your auditor issues the report. Network Right's role is the IT side: configuring Okta or Google Workspace policies, enforcing FileVault or BitLocker, logging access changes and running the offboarding process that proves departed staff lost access the same day. Our SOC 2 readiness services page lists the control areas we cover.
At Series B and beyond, security usually needs two more layers:
The fairest way to compare San Francisco MSPs is on five criteria: who you actually talk to, where the team sits, what the price includes, how contracts end and whether they know your tools. Send every provider the same five questions below. A provider worth hiring answers them in one email.
For side-by-side profiles of other local providers, including their offices and who they serve, read our roundup of Bay Area managed IT companies.
Network Right publishes its managed IT pricing: $120 per user per month for Start-up, $170 per user per month for Scale-up (the most popular plan) and custom pricing for Enterprise. A 40-person SF company on Start-up pays $4,800 a month for a dedicated consultant, help desk, networking, security and device management.
The Enterprise plan adds a dedicated IT projects team, cybersecurity and vCISO work, executive strategy, custom integrations and quarterly security audit reports. Full plan details are on our published per-user pricing page.
Compare what each quote includes, not only the rate: onsite visits, security tools and project hours vary widely. For market ranges and quote red flags, see our breakdown of managed IT services pricing by company stage.
Network Right's regional coverage extends past the city to the Peninsula, South Bay and East Bay. If your team spans Oakland, Palo Alto or San Jose, see how we handle managed IT services across the Bay Area.
Network Right coordinates San Francisco visits from its SoMa office at 333 Bryant St. Timing depends on the issue, building access and technician availability. Planned visits can group hardware, network and new-hire work into a schedule that suits your office.
Network Right's published rates are $120 per user per month on Start-up and $170 per user per month on Scale-up. Enterprise is priced per engagement. Include your onsite needs in the quote so the visit schedule and any additional charges are clear.
Yes. Most San Francisco startups run MacBooks, and Network Right manages them with Jamf or Iru for zero-touch enrollment, FileVault encryption, OS patching and remote wipe. Mixed fleets work too: Windows devices go through Microsoft Intune, and Linux engineering machines get endpoint protection and inventory tracking.
Plan a staged handover with your current provider. Network Right collects admin credentials, documents your network and SaaS stack, re-enrolls devices where needed and moves tickets to the new support queue. The schedule depends on the environment and access to the existing systems. Review your current provider's offboarding terms early.
The AICPA Trust Services Criteria do not name tools, but auditors test controls such as MFA, device encryption, timely offboarding, access reviews, change logging and patching. Network Right configures these in Okta, Google Workspace, Microsoft 365, Jamf or Intune and keeps the evidence your auditor will sample.
Network Right reports 99% SLA adherence across clients. Your service agreement should define response targets by priority, support hours, escalation procedures and reporting. Separate critical issues such as a site-wide outage from routine requests such as a new SaaS seat.
Yes. Network Right handles ISP ordering, firewall and switch configuration, Wi-Fi surveys, cabling coordination and conference room setup. Start 60 to 90 days before move-in, because business fiber installs in older SF buildings often need landlord approval and riser access before the carrier can schedule work.
Review the term and renewal conditions in your proposal. Ask about the notice period, handover documentation and ownership of admin credentials. Clear records make a future handover easier, regardless of the contract length.
No. Network Right has offices in San Francisco (333 Bryant St, SoMa) and New York (408 Broadway, Lower Manhattan) and supports distributed teams remotely across the US. If your SF company has a second hub in New York or remote staff in several states, one consultant manages all of it.
Published customer stories include Clearbit, Scribe, Origin and Werqwise, and client logos on the homepage include Discord, Okta, Pinterest and Palantir. For a reference relevant to your office, request a customer with a similar headcount and tool stack during the sales process.
For a growing San Francisco company, IT needs to keep pace with hiring, security reviews and changes to the office. A documented setup and clear support responsibilities make each change easier to manage.
Network Right gives you a dedicated consultant who learns your stack, a US-based help desk, technicians who work out of SoMa and published pricing you can check before the first call. We have offices in San Francisco and New York, so a second hub does not mean a second provider. If your current setup is already working, we will tell you that too.
Send us your headcount, your current tool stack and last month's ticket volume. We will come back with a gap list, a recommended plan and a fixed monthly price. Meet us in SoMa or on Zoom: book a free San Francisco IT assessment.
